This Data Protection Information explains how your personal information is processed by TopCare HVAC of Oakville (henceforth referred to as “TopCare HVAC of Oakville,” “we,” or “us”) when you visit its websites. Whether we process a data subject’s personal information internally or on behalf of a third party, TopCare HVAC of Oakville respects their right to privacy in all of our interactions. You ought to understand your rights, the rationale behind our use of certain types of personal information about you, and the uses to which we put it to use. Therefore, in order to better understand how TopCare HVAC of Oakville uses your personal information, we strongly encourage you to read over our Privacy Policy.
We take great pride in protecting the privacy of our visitors here at TopCare HVAC of Oakville, which you can reach at https://topcarehvac.ca/oakville/. This privacy statement describes the kinds of data that TopCare HVAC of Oakville collects, keeps, and uses.
If you need further information about our privacy statement or if you have any other questions, don’t hesitate to contact us.
This privacy statement only relates to the information we collect online; it does not cover data we collect offline or from sources other than this website. The data that users of our website submit and/or that TopCare HVAC of Oakville collects is accurate.
Consent
You agree to our privacy policy and accept its terms by using our website.
1. Conditions, restrictions, data controller, and officer in charge of data protection
1.1. The extent of this data protection information
The use of TopCare HVAC of Oakville’s websites, our marketing campaigns on other websites, the distribution of our newsletter, further instructional emails, and customer support are all covered by this information about data protection. The data processing that takes place on websites owned by businesses other than TopCare HVAC of Oakville is not covered by this data protection information.
1.2. The individual in charge of handling your personal information
If this data protection information doesn’t indicate otherwise, TopCare HVAC of Oakville is the controller for the processing of your personal information.
1.3. Contact details of the Data Protection Officer
TopCare HVAC of Oakville; +6474930500; is the data protection officer.
1.4. Definitions
This data protection information is based on the following terms from data protection law, which we have defined for your convenience.
- Any individual or entity—including governmental bodies, law enforcement agencies, and other entities—to which personal data is disclosed, regardless of whether they are a third party, is regarded as the recipient of that data. Public authorities will not be regarded as recipients of personal information they acquire during an investigation mandated by Union or Member State law; rather, their processing of that data will comply with applicable data protection laws given the processing’s goals. Potential beneficiaries include, among others, banks and payment processors, logistics and shipping firms, and IT service providers (see Section 4 for further information).
- Personal data is any information that is related to a naturally occurring person who is identifiable or recognizable (also referred to as a “data subject”). Any natural person who can be identified, either directly or indirectly, is considered identifiable. This includes people who can be identified by one or more characteristics unique to their physical, physiological, genetic, mental, economic, cultural, or social identity, or by an identifier such as their name, identification number, location information, or online identifier. Names, phone numbers, credit card numbers, and bank account details are examples of personal information.
- A controller is any individual or organization, acting alone or in conjunction with other entities, agencies, public authorities, and natural or legal persons, that chooses the means and ends of processing personal data. If the means and purposes of the processing are determined by Union or Member State law, then statutory criteria may also be used to specify the criteria for choosing or designating a controller. According to Section 1.2 of this data protection information, TopCare HVAC of Oakville is the controller for the data processing operations covered.
- Any action or sequence of actions involving a personal data set or personal data is considered processing, regardless of whether it is performed automatically. Collecting, recording, organizing, arranging, storing, altering or transforming, retrieving, consulting, using, disclosing through transmission, distributing, or offering in any other manner, aligning or combining, limiting, erasing, or destroying are a few examples of these activities.
2. Justifications and legal bases for the manner in which we handle your personal data
2.1. How we use the information you give us when you visit our websites
If you visit our websites to learn more about our products and services without making any purchases through our online store, creating an account, or otherwise actively providing us with information (just for informative purposes), we process your personal data for the following purposes and under the following legal bases.
2.1.1. Website availability and IT security
In order to ensure the stability and security of our websites and to deliver them to you, we process the technically required personal data about you. This comprises the subsequent personal information:
- browser type and version
- the entire URL, or Uniform Resource Locator
- platform and operating system
- IP address
These personal details will be stored in server log files for security purposes, but they will be automatically deleted after seven days.
You must agree to this data processing in order to use our websites (Legal basis: Art. 6 (1) sentence 1, lit. GDPR) and our duty to protect IT security under the law (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.1.2. Availability of regionalized websites
We also process your personally identifiable data as technically necessary, particularly language-related data, so that we can provide you with a localized version of the websites.
The processing of this data is required by our legitimate interest in tailoring our website to your needs (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.1.3. Website Analytics
2.1.3.1. Google Analytics
We utilize Google Analytics, a web analytics tool offered by Google Inc. (“Google”), on our websites. Cookies are used by Google Analytics to enable the analysis of website usage (see Section 2.1.9 and our Cook-ie Information for more details on cookies). On behalf of TopCare HVAC of Oakville, Google will use this information to create reports on website activity, evaluate the efficacy of our digital ads, create a more tailored experience for users, and provide other services pertaining to website and Internet usage. All other data is kept separate from the IP address that the user’s browser sends to Google. Additional information regarding the terms of use and data security is available under:
The processing of this data is necessary for our legitimate interest in conducting analyses to improve our website and products and to strategically and successfully market our products online (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Take down Google Analytics:
To prevent Google Analytics from processing usage data, which includes your IP address, you can download and install this browser add-on:
Additionally, by clicking the following link, you can stop Google Analytics from gathering information about how you use our websites:
This is the location where your browser has placed the persistent opt-out cookie (called “ga-disable-UA-[…]”). This prevents future visits to our websites using that browser from collecting your data. If you use a different browser, Google Analytics may be activated unless you have the opt-out cookie enabled in this browser as well. Please note that Google Analytics will reactivate if you delete the aforementioned opt-out cookie from your browser.
2.1.4. Specific suggestions on our webpages
When you visit our websites, Google AdWords is used to process data about your browsing activities, including the products you’ve viewed and the items in your shopping cart. You will then see customized recommendations on our pages based on this data. Click this link to find out more about Google’s data management policies and Adwords privacy practices:
Our legitimate interest in using personalized recommendations to improve user experience necessitates the processing of this data (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Specifically advised against:
You can click the provided opt-out link to object to this data processing:
Google AdWords: https://adssettings.google.com
2.1.5. Display ads and retargeting on external websites
When you visit our websites, our retargeting provider(s) install cookies and tags on your browser to track the products you have viewed and purchased. Subsequently, we may employ our retargeting provider(s) to display to you particular offers for TopCare HVAC of Oakville products on third-party websites using this data. After that, we can assess the outcomes to improve our advertising. Please refer to the applicable privacy policy or policies to find out more about our retargeting provider(s)’ data handling practices:
- Google AdWords: https://policies.google.com/privacy
- Facebook Ads: https://www.facebook.com/about/privacy
Our legitimate interest in using the Internet to consistently and successfully advertise our products necessitates the processing of this data (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Turn off retargeting:
By selecting the opt-out link(s) offered by the relevant retargeting provider(s), you may object to this data processing.
- Google AdWords: https://adssettings.google.com
- Facebook Ads: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
2.1.6. Conversion tracking and affiliate marketing
Our websites also contain cookies and other tracking technologies from our affiliate (network) partners. These tools allow our affiliate partners to ascertain whether you arrived from one of our affiliate publishers, which are distinct websites that promote products from TopCare HVAC of Oakville. They can also monitor whether you finished a prearranged “conversion” action on our websites, such as purchasing something or subscribing to our newsletter.
Our legitimate interest in assessing the effectiveness and reach of our advertising campaigns on third-party websites necessitates the processing of this data (Legal basis: Art. 6 (1) sentence 1, lit. Not only do we (the advertiser), our affiliate partners (the network), and the associated publishers of third-party websites pursue legal objectives, but there is also the matter of success-based billing for TopCare HVAC of Oakville advertising measures that are posted on third-party websites (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Tracking conversions and opting out of affiliate marketing:
2.1.7. Use of cookies
We use cookies on our website. Every time you visit one of our websites, little text files called cookies are downloaded and stored in the browsers on your end devices. Your online activities and preferences on our sites can be monitored, stored, and recognized for as long as the browser session lasts, or even longer, owing to cookies. Furthermore, cookies help identify your browser by using their distinct cookie IDs. For instance, you can view the products you last viewed or retrieve the items in your shopping cart even after you leave the website.
Please refer to our Cookie Policy for more details on the different kinds of cookies, how they are used, and how to set them up on our websites.
2.1.8. Customer care
We may use your personal information that has been stored in the course of other data processing operations in our systems to respond to your request, if and to the extent that this is required to address your inquiry (such as information you submitted during a purchase or your credit score value that we received from the credit agency as part of the credit assessment process). Additionally, we may receive data from other sources (such as a shipping service provider tracking a shipment or an inquiry from an investigation request).
This data processing is required for the execution of a contract (providing customer service) with you in the context of requests pertaining to a (pre)contractual relationship (Legal basis: Art. 6 (1) sentence 1, lit. b GDPR). In order to comply with a legal requirement, this data processing is required (Legal basis: Art. 6 (1) sentence 1, lit. b) if you wish to exercise any of your legal rights against us. c GDPR). In order to handle your request for information or complaint regarding our goods and services, it is necessary for us to process the relevant data in order to serve our legitimate interest (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.2. Email marketing
2.2.1. Distributing newsletters via email to subscribers
We will occasionally send you newsletters to update you about our products, services, and promotions if you signed up for our email newsletter using the “double opt-in” process.
Your consent is the legal basis for this data processing (Article 6 (1) sentence 1, lit. A GDPR).
2.6. Other processing
2.6.1. Conducting internal audits
While conducting TopCare HVAC of Oakville audits both domestically and internationally, personal data may be processed. Depending on the situation, we may also use data from other sources (such as credit agencies) during this process.
On occasion, your information might be processed properly to detect and address internal company misconduct and to put compliance policies and procedures into place.
We need to process this data in order to comply with legal requirements, such as those outlined in the Stock Company Act (Legal basis: Art. 6 (1), sentence 1, lit. GDPR) and/or in the course of our lawful investigations into potential crimes, handling of cases of misbehavior and fraud, defense and/or enforcement of our rights when required, and evaluation of the effectiveness and procedures of TopCare HVAC of Oakville (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.6.2. Issuing of analyses
We may provide analyses based on your data, which we process in order to understand the meaning of Section 2 of this Data Protection Information. These provide us with a foundation upon which to launch marketing initiatives, enhance our offerings, react to client inquiries, and make business decisions. There are no longer any personal references in the analyses published on this basis, so it is impossible to link them to you.
Our legitimate interests in conducting marketing campaigns and enhancing the goods and services we provide require the processing of this data (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
3. Storage and deletion of your personal information
We retain your personal information for the duration necessary to fulfill the objectives mentioned in this Data Protection Information (Section 2).
We retain your personal information for as long as it takes for you to make claims against us or for us to make claims against you, even after the data is no longer needed for the purposes specified in Section 2. Usually lasting three years, the statutory period of limitations begins at the end of the year the claim arises, such as the year of purchase.
4. Transfer of personal data and recipient categories
The following recipient categories may receive a transfer or disclosure of your personal information:
- Other businesses affiliated with the TopCare HVAC of Oakville group via a cooperative internal process. Our legitimate interest in enhancing our services and effectively and cooperatively handling our administrative responsibilities requires the processing of such data (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
- IT service providers who host the systems, databases, and tools for our goods and services (such as our newsletters, online store, and instructional emails); who handle your personal data when you make a purchase on our behalf; and who manage marketing campaigns.
- Should there be a legal dispute, we will forward your information to the relevant court and, if you have retained legal representation, to the case attorney. This transfer of personal data is necessary in order to abide by a legal requirement (Legal basis: Art. 6 (1) sentence 1, lit. GDPR) and/or to support our legitimate interest in launching and defending legal actions (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
- Furthermore, we only share your personal information with outside parties when required by law (such as data protection supervisory authorities or law enforcement agencies pursuing criminal investigations). In order to comply with a legal requirement, this transfer of personal data is required (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
5. Right to object on the grounds of legitimate interests to data processing
For the following reasons, we process your personal information in accordance with Section 2 because it is in our legitimate interest: to take care of our customers; to protect, enforce, and defend our legal interests (including in court when necessary); to conduct analyses and marketing campaigns; to notify you about our products and services; to remind you of any outstanding purchases; to broaden the reach of our marketing campaigns; to stop fraud and abuse; to prevent payment defaults; and to manage our internal operations effectively and cooperatively.
In accordance with paragraph 1 of Article 6 (1) lit. b) Even in the event that the particular choices (such as opt-out or unsubscribe links) provided in Section 2 are not available, you have the right to object at any time to the processing of your personal data on the basis of our legitimate interests. f GDPR depending on your unique circumstances by contacting us at +6474930500. Unless processing is necessary to substantiate, prosecute, or defend legal claims, or unless processing overweight data is in our legitimate interest, we will no longer process your data for this or these purpose(s).
We will process any personal information we have collected in this context in order to comply with your request, even if you object to the processing of your data. In order to comply with a legal requirement, this data processing is required (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
6. Right to revoke approval
You have the right to revoke your consent at any time if you have granted us permission to process your personal data. You are free to withdraw your consent at any time, with no repercussions for processing done while you had given consent.
We process the personal information we have about you in order to respond to your inquiry, even if you decide to change your mind. In order to comply with a legal requirement, this data processing is required (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
7. Other rights you possess concerning data security
As per the GDPR, you have the right to request at any moment that we:
- provide you with information on your personal data that we process (Art. 15 GDPR),
- rectify (Art. 16 GDPR),
- erase (Art. 17 GDPR),
- restrict (Art. 18 GDPR) and/or
- export (Art. 20 GDPR)
- Your personal information is kept on file by us.
We will process your personal information so we can address your request if you use these rights against us. In order to comply with a legal requirement, this data processing is required (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
Despite the aforementioned rights, if you believe that TopCare HVAC of Oakville has violated the GDPR in the way it has handled your personal data, you have the option to file a complaint with a data protection supervisory authority (Article 77 GDPR).
8. Modifications to this Data Privacy Policy
The terms of the most recent version of this Data Protection Information, which includes the previously mentioned Cookie Information, will apply when using the online store.
The information in this data protection declaration may be updated and modified at any time. When changes to the Data Protection Information take effect is determined by the date they were posted on our websites. Any significant alterations to the Data Protection Information will be notified to you beforehand (by email, for instance), particularly if they have an impact on how we manage the personal data we have already gathered about you.
9. How we make use of your data
We employ the data we gather in a number of ways, such as:
- Find and prevent fraud
- Provide, operate, and maintain our website
- Send you emails
- Improve, personalize, and expand our website
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
10. Data that we gather
We will make it clear to you what personal information we are requesting and why when we get in contact with you to request personal information.
Your name, email address, phone number, message content, any attachments you send, and any other information you choose to share may all be obtained if you get in touch with us directly.
We may request your contact details, such as your name, company name, address, phone number, and email address, when you create an account with us.
10.1 Log Files
TopCare HVAC of Oakville typically uses log files. These files track users who visit websites. This is something that every hosting company does as part of their analytics. IP addresses, browser types, Internet Service Providers (ISPs), referring/exit pages, date and time stamps, and possibly click counts are just a few of the details that are recorded in log files.
These have nothing to do with any personally identifiable information. Data is gathered in order to maintain the website, monitor user activity, examine trends, and gather demographic data.
10.2 Cookies and Web Beacons
Like other websites, TopCare HVAC of Oakville makes use of “cookies.” Cookies of this type are used to store data about website visitors, such as their preferences and the pages they view or access. By tailoring the content of our website to each visitor’s browser type and/or other information, we can enhance their experience.
10.3 Cookies
You confirm that you have read, comprehended, and agree to our privacy and cookie policies by using our website.
By accessing and using the website https://topcarehvac.ca/oakville/, you agree to the use of cookies in line with our cookies policy, where applicable. You must either stop using our website or disable cookies if you disagree.
The usage of cookies is comparatively widespread. The majority of browsers have cookies enabled by default. As an alternative, you can configure your browser to reject cookies completely or to alert you when one is received. It should be noted that if you reject cookies, many websites may not function properly in some areas.
11. Links To Different Websites
Links to external websites or services that are not under our ownership or control may appear on our service.
All of the links on this website are affiliate links, meaning that we will receive payment if you click through.
Since this is a professional, independent review website, the views expressed here are our own.
Please be aware that if you use my affiliate link to purchase a specific good or service, I might get a small commission. That product or service and I are related. This won’t cost you extra, of course, but it does keep the light on in my head so I can continue to offer you sage advice! In this way, I sincerely appreciate your support. Many thanks for that.
12. GDPR Rights to Data Protection
We want to make sure you are aware of all of your data protection rights. Every single user is endowed with the following rights:
The right to access
You are entitled to obtain copies of your personal information. We might bill you a little amount for this service.
The right to erasure
Under certain circumstances, you have the right to request that we delete your personal information.
The right to rectification
You have the right to ask that any information that you feel is incorrect be corrected. Additionally, you have the right to ask that the information you feel is lacking be completed.
The right to restrict processing
Under certain circumstances, you have the right to request that we limit the processing of your personal data.
The right to object to processing
Under certain circumstances, you have the right to object to our processing of your personal data.
The right to transfer data
Under certain circumstances, you have the right to request that we transfer the data we’ve collected to you directly or to another organization.
We will reply to requests within a month of their submission. Please get in touch with us if you would like to use any of these rights.
13. Children’s Information
Encouraging children to use the internet safely is another of our top priorities. It is recommended that parents and guardians monitor, engage with, and/or oversee their children’s internet activities.
Children under the age of thirteen do not knowingly provide personally identifiable information to TopCare HVAC of Oakville. We highly encourage you to get in touch with us right away if you believe your child submitted this kind of information to our website. We’ll do everything in our power to get the data deleted from our records as soon as possible.
The website https://topcarehvac.ca/oakville/ and any associated mobile applications are subject to this privacy statement. It outlines the expectations you, the client, have regarding our gathering of personally identifiable information about you.
We respect your right to privacy and go to great lengths to guarantee the security of any personally identifiable information you provide.
Please read our privacy statement before registering, contacting us, or making any purchases from us. You consent to our using your information in line with our privacy policy when you register with us or make a request for any of our products or services.
We use this privacy statement to guide us in the handling of your information, and we take all reasonable precautions to protect it.
We periodically review this privacy statement to make sure we are meeting your privacy needs. If changes are required, we reserve the right to update this privacy statement. If we believe it’s important, we’ll send you an email and, if you have an account with us, we might get in touch with you personally. Our website will be updated with all modifications.
14. Contact Form Submissions
We reserve the right to forward completed contact forms from the TopCare HVAC of Oakville website to the third-party business we believe is most appropriate for your particular question.
By filling out the contact form, you consent to our sharing your information with potential partners who might be able to help you with your inquiry.
The privacy policies, practices, or content of any third-party websites or services are not under our control or responsibility.
Furthermore, by using or relying on any of the products, services, or content made available on or through any of these websites or services, you acknowledge and agree that we disclaim all liability for any loss or damage, including any claims for loss or damage.
It is strongly advised that you go over the privacy policies and terms of service offered by any third-party websites or services you use.
15. Governing Law
The interpretation and implementation of these Terms shall be governed by the laws of the United Kingdom, exclusive of any conflicting laws.
This website’s content is only meant for use by citizens of the United Kingdom.
We shall not be deemed to have waived any right or provision under these Terms if we do not enforce it. The remaining provisions of these Terms will remain in force even in the event that a court rules that any one of them is invalid or unenforceable. These Terms replace any previous agreements we may have had regarding the Service and represent our entire understanding of it.
16. Advice
When making decisions or choosing not to make any decisions, users should not base their decisions on the recommendations or advice found on our website.
It is best to seek appropriate, unbiased advice before making any such decisions.
The website adopts an impartial stance on subjects on which the operator might have a material interest or be in a conflict of interest.
Conflicts of interest may arise from receiving commissions on new business brought in by third parties or from being paid for advertising.
When making decisions or choosing not to make any decisions, users should not base their decisions on the recommendations or advice found on our website.
It is best to seek appropriate, unbiased advice before making any such decisions.
The website adopts an impartial stance on subjects on which the operator might have a material interest or be in a conflict of interest.
Conflicts of interest may arise from receiving commissions on new business brought in by third parties or from being paid for advertising.
17. Changes
We reserve the right to amend or replace these Terms at any time, in our sole discretion. If there are any significant changes, we will attempt to notify you at least 30 days in advance of any new terms coming into force. We alone will decide what modifications are considered material.
If you continue to use or access our service after those changes go into effect, you consent to be legally bound by the revised terms. Please discontinue using the service if you disagree with the updated terms.