In all of our business dealings, TopCare HVAC of Oakville is dedicated to upholding the highest standards of integrity. In order to support our workers and contractors in conducting business in a morally sound, compliant, and ethical manner, we have adopted this code of ethics.

Sustainability

We’re dedicated to running our company sustainably and morally. We take into account how our choices and deeds will affect the environment, society, and economy. Our goal is to make more constructive contributions to society while reducing harmful ones.

These values serve as our compass and demonstrate our dedication to operating in a morally upright, accountable, and legal manner. Discipline up to and including termination of employment or business relationships will be applied for violations of this code.

Diversity and Inclusion

We respect inclusivity and diversity in our workforce as well as in our business partners. We honor and respect the distinctions between individuals, groups, and worldviews. Any kind of harassment, bullying, or discrimination on the basis of protected characteristics—such as age, disability, gender identity, race, religion, or sexual orientation—is not acceptable to us.

Protection of Company Assets

We make sure that the company’s resources and assets are used sensibly, morally, and only for proper business needs.

Compliance with laws

We comply with all relevant laws and rules, and we anticipate that our workers and contractors are aware of and uphold the laws that affect our company.

Confidentiality

We respect the privacy of our clients, staff members, and business associates, and we only release such information in accordance with legal requirements or permission.

Interest-Related Conflicts

We steer clear of circumstances in which our obligations to provide unbiased services or our own financial or personal interests collide with those of other people. Any current or potential conflicts of interest are disclosed by both contractors and employees.

Sincerity and Equity

We behave honorably and truthfully in all of our interactions with clients, staff members, and business associates. We don’t make up claims or misrepresent our goods or services. We don’t behave unfairly or dishonestly.

Topcare Hvac

4.9

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Jenn Trimble

20:14 12 Dec 24

Quick response time and great communication. My concern was addressed quickly and the work was great quality.

Divya Thakkar

13:17 15 Oct 24

great service

André Luiz Costa

00:00 10 Oct 24

Very professional. Prompt response and effective installation and fixing. I recommend.

Leena Jauhal

00:36 13 Aug 24

Kim Easter

22:32 12 Aug 24

Great service, fast and friendly came right away on a Saturday evening to fix my central air, I called other big name companies and they wanted to change an arm and a leg to cone on a Saturday but this company was very fair in price and came with in 35 minutes from this day forward will always call this company and will tell family and friends to choose Topcare Hvac.

Raman vig

14:15 10 Aug 24

Best HVAC guys in Town.

Shiksha Varman

15:34 27 Jun 24

This is the worst experience I’ve ever had with an AC company. Please do not use them not only did they not provide any idea that there would be a service charge, their technician came did absolutely nothing and then they charged us $135 for doing absolutely nothing.When talking with management they were completely rude and refused to do any service at all. Beware of this company.

F K

23:00 25 Mar 24

Ahmad Bilal

03:58 25 Mar 24

Exceptional service. Definitely recommended!

Fotografia Boutique

19:20 25 Jan 24

Outstanding Service!The entire team is professional, punctual, and highly knowledgeable. They provided personalized service, ensuring that our specific needs were met without pushing unnecessary extras. The quality of their work was top-notch, leading to improved energy efficiency and reduced costs for our business. Their honesty and commitment to customer satisfaction were evident throughout. I highly recommend them to any business looking for reliable and honest HVAC services.A huge thank you.

Ja Ha

13:49 19 Jan 24

Called this Furnace and heating contractors in Oakville and the technicians arrived within 1 hour. They repaired our furnace and our heating started to work again. I recommend them a lot as their prices are the most affordable 👌 👍 😀

Toni Nehme

21:16 18 Jan 24

Job well done in short period. Thank you Mohib.

vlad costiuc

14:27 19 Dec 23

Prompt service on installing a water tank, done well and fast on a Saturday

Marcos Yamada

21:55 05 Dec 23

Muhib did a good job when replacing the furnace of our house, he is very polite and cleaned everything before leaving.

Spinghar Niazy

22:03 21 Nov 23

m habib

13:25 14 Nov 23

Alnasir Abdulkarim

17:31 21 Aug 23

Had a Furnace installed. Very fast process. Installed within 2 days. Very polite and professional technicians. Cleaned up after the work was done. Thank you to Isabel, Mohit and the other technicians who did the installation.

Tom V

16:54 19 Aug 23

Maiwand arrived just two hours after I called, on a Saturday. He was polite, tidy and addressed the problem with our AC right away. A great experience...we'll use Topcare again.

Doris Z

18:08 04 Aug 23

Spinghar showed up on timeDid the job in 1/2 hourNo mess

Erica Nguyen

17:23 28 Jul 23

Great work and very nice technician Muhib

Nohzat khpulwak

17:30 07 Jul 23

Had a great experience with TopCare HVAC, very professional, and great quality of work with awesome customer services.Highly recommended , Thank you TopCare :)

Sarmad Ibrahim

14:03 08 Jun 23

Thank youI appreciate the work Muhib did .

Bilal Erfan

02:49 02 May 23

ANA DA SILVA

05:31 21 Jan 23

Muhib showed up to take a look at our furnace and why it had stopped working. After something he was able to get it working and again. The service prices were also very reasonable.Many thanks guys.

Gabriel Sousa Da Silva

20:49 16 Jan 23

The technician Muhib and his other hvac contractor came on the same day and they were able to resolve our heating issue within 30 minutes of arriving.Highly recommend them.

Wranes Saleh

20:07 09 Jan 23

Over the holidays we lost heating and managed to find Topcare on goggle, they provided us the best help. Thank you Mustafa and Spinghar for providing excellent, friendly and timely service!

Reina Oliva

17:04 07 Oct 22

Muhib, Ridvan came to install a new AC and do a heating system maintenance. They did a wonderful job!!! Super professional!!! Strongly recommend this company and professional team!!! Thank You!!!

Pearl King

03:54 14 Jul 22

I'm quite pleased with the service. We phoned Topcare Hvac in Oakville for new AC installation. They answered all of our questions and on the day of the installation, they arrived on schedule with all of the equipment and our brand new air conditioning unit. The new air conditioner was very affordable price. They are courteous, competent, and dependable. I will tell my relatives and friends about it.

Ashley Jones

20:27 07 Jul 22

Ordered new Goodman air conditioner and furnace units to be installed by this company. The service contractors were right on time and came with everything they needed to get the job done.It took them a few hours to complete the service call and during the installation, they kept me up to date with how everything was going.In the end, Muhib showed up and check the contractors work and explaining to us on how to use our systems. These guys really take care of their customers.

Alta Olivier

18:34 22 Jun 22

This company is quick to respond, keeps to appointment times and actually phone back when they say they will. I had excellent service from them and will not hesitate to recommend . They will be my go to company for any HVAC system problems or maintenance.

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